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Nabeel Bilgrami's Avatar

Nabeel Bilgrami

Joined Apr 15, 2021

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Last activity Nov 26, 2024

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Latest activity by Nabeel Bilgrami

Nabeel Bilgrami commented,

CommentPerforming calculations

Hello Team,

A report is already using Metric filter but if I want to remove it, it seems like there is no option to remove that? Do we have any methods to remove the metric filter from a report?

Thank you,

View comment · Posted Nov 26, 2024 · Nabeel Bilgrami

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Nabeel Bilgrami created a post,

Post Developer - Zendesk APIs

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-requests/#authentication 

This link mentions: You must use an API token or an OAuth token with this API. Basic authentication is not supported.

However, as we tested, we can always call the API with basic authentication.

******@Ubuntu-Desktop:~$ curl -ss https://xxxxxx.zendesk.com/api/v2/requests -u enduserzendesk@gmail.com:REDACTED! | jq '.requests[].id'
141141
144115
144122
...

Is documentation incorrect or am I missing something?

Posted May 23, 2022 · Nabeel Bilgrami

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Nabeel Bilgrami commented,

Community comment Feedback - Ticketing system (Support)

This needs to be implemented urgently. I don't understand why a basic requirement like this would need a feature request tbh.

View comment · Posted Mar 06, 2021 · Nabeel Bilgrami

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