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Jonathan Stanwood

Joined Apr 15, 2021

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Last activity Aug 23, 2024

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Jonathan Stanwood commented,

CommentHow to solve issues with the email channel

Not sure why I'm getting notifications for this, but I'll chime in. I see part of the problem being with Zendesk. I submit a ticket and then Zendesk sends an empty “we received your email” reply, which is kind of meaningless. I get too many emails as it is (as probably most people say) so I would prefer to hear so something of substance - like a solution rather than simply, “We'll get back to you.”

View comment · Posted Aug 23, 2024 · Jonathan Stanwood

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