Mateusz Stasinski
-
Total activity73
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes51
-
Subscriptions18
Activity overview
Latest activity by Mateusz Stasinski-
Mateusz Stasinski commented,
Is there a condition we can use to run automations only on tickets with reply from an agent or without such reply?
-
Mateusz Stasinski commented,
Hello, And is it possible to add switch from 'Close tab' to 'Stay on ticket' as an action in macros?
-
Mateusz Stasinski created a post,
No missed chat ticket for transferred chats
Hi, we offer service in 5 languages and chats are sometimes assigned to a wrong department. In this case we use transfer to department option.To spare customers frustration when they see that an ag...
-
Mateusz Stasinski commented,
Hello, we want to do the same (apply macro automatically if newly created ticket match predefined information). Our workflow would be that when a ticket for call is created (we use Snapcall app) a ...