Jason
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Total activity56
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Last activity
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Activity overview
Latest activity by Jason-
Jason commented,
Amy, that worked! Thank you very much.
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Jason commented,
Thanks, Amy but I still don't see the html being rendered. Am I doing all the things I need to do? I put the js line in the script.js file: $('category.description').html( $('category.description')...
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Jason commented,
I tried what has been suggested by placing the JS in the script file: Next, I tried adding some sample html in a category description. The text is not rendered as expected: I also tried bein...
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Jason commented,
The tool did seem to work but it only downloads about 1/2 of our articles. I wonder if some criteria must be met before the file is generated?
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Jason commented,
@Diziana, That worked for me. Thanks! Where do I go to learn how to do this kind of think on my own? How did you know what "#request-attachments-pool" is?
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Jason created a post,
Add description to the Attachments field for "Submit a request" form
AnsweredAt the bottom of our "Submit a request" form in our Help Center is an automatic upload form for adding attachments. I would like to add a description similar to the description I've added to my oth...
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Jason commented,
@Wes - thank you! It worked exactly as you've shown. I really appreciate your help.
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Jason commented,
@Wes - I upgraded to Pro and now I can see the labels! This is great except now the labels don't have spaces in between. Might you be able to give me a hint on how to add a space? Do I use the CSS ...
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Jason commented,
Well, it looks like I am unable to add labels to my articles due to not having the Pro subscription. But thanks anyway for your help.
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Jason commented,
Thank you @Wes for that information but can you please tell me what you mean by the "HTML tab"? I'm a bit of a newbie. Is that something I access via the theme editor? Thanks!