Alex Kolodzey
-
Total activity23
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes9
-
Subscriptions9
Posts
Votes on activity by Alex Kolodzey-
Feature Request: Add "Changed", etc, trigger test for custom Drop-down ticket fields
I would like to request that the Change tests (Changed, Changed to, Changed from, etc) be added for custom Drop-downs for triggers. I was unable to find a similar topic, but I did find someone's co...
-
Feature Request: Automatically "demote" previous Assignee to Follower if another Agent takes the ticket
As in the title: I would like to see Agents become Followers on tickets if another Agent takes the ticket. The reason for this, is to ensure that agents don't "lose" tickets when they are handed of...