Recent searches


No recent searches

Ron de Vries's Avatar

Ron de Vries

Joined Apr 15, 2021

·

Last activity Sep 20, 2022

Following

1

Followers

0

Total activity

154

Votes

66

Subscriptions

52

ACTIVITY OVERVIEW

Latest activity by Ron de Vries

Ron de Vries commented,

Community comment Feedback - Help Center (Guide)

Hi @...

Thanks for your reply! WIll go and see if we can code it ourselves or discuss with Zenplates to possibly add something like this as extension. 

Regards,

Ron

View comment · Posted Sep 20, 2022 · Ron de Vries

0

Followers

0

Votes

0

Comments


Ron de Vries created a post,

Post Feedback - Help Center (Guide)

Hi, 

Is there a way to get the Notification functionality in our Help Centre (ZD Guide) the same Zendesk uses for their Help Centre? Are there any third party apps I am missing or should it (or is it?) a native functionality? 

It would be very convenient for our end-users as well as our employees who get @mentioned and right now receive multiple emails. They'd rather check the notification right within our Help Centre. 

Posted Sep 16, 2022 · Ron de Vries

5

Followers

7

Votes

4

Comments


Ron de Vries commented,

Community comment Feedback - Help Center (Guide)

Hi, 

Not sure if this quite belongs in this thread but we would very much like the Notification bell + notifications like Zendesk has in their Help Centre. Is something like this already available? Perhaps a third party app I'm missing? 

To be clear: I am referring to the notification bell to the left of my name. That way whenever a visitor signs in to our Help Centre they will be prompted to look at the notifications. 

View comment · Posted Sep 15, 2022 · Ron de Vries

0

Followers

4

Votes

0

Comments


Ron de Vries commented,

Community comment Feedback - Ticketing system (Support)

Hi, 

Any news on this?

View comment · Posted Aug 01, 2022 · Ron de Vries

0

Followers

0

Votes

0

Comments


Ron de Vries commented,

Community comment Feedback - Ticketing system (Support)

Hi Brett Bowser

Got it, and it hit our account today. Thanks! 

View comment · Posted Jul 26, 2022 · Ron de Vries

0

Followers

0

Votes

0

Comments


Ron de Vries commented,

Community comment Feedback - Ticketing system (Support)

Hi, 

This would be great! And as Darren Bell mentions: Zendesk already has this in their own Help Centre. Would be great if this could be made available for their customers as well. 

 

View comment · Posted Jul 13, 2022 · Ron de Vries

0

Followers

0

Votes

0

Comments


Ron de Vries commented,

Community comment Feedback - Ticketing system (Support)

Hi Alina Wright

Any update on the GA? 

Thanks!

View comment · Posted Jul 01, 2022 · Ron de Vries

0

Followers

1

Vote

0

Comments


Ron de Vries commented,

Community comment Feedback - Ticketing system (Support)

Hi, 

Any updates regarding this feature? Got some questions from my team as well. Lot of attachments are uploaded in our articles and contain relevant information. Would be nice to have search also crawl the information in attachments.

View comment · Posted Jun 01, 2022 · Ron de Vries

0

Followers

1

Vote

0

Comments


Ron de Vries commented,

Community comment Feedback - Help Center (Guide)

Hi @...

Looking for the same feature as well. If you have any updates I'd be happy to know them. 

Thanks. 

 

View comment · Posted Feb 28, 2022 · Ron de Vries

0

Followers

1

Vote

0

Comments


Ron de Vries commented,

Community comment Feedback - Community Forums (Gather)

Hi @...

Q1 is half way done, any updates you can share about this? :) 

Thanks! 

Regards,

Ron 

View comment · Posted Feb 22, 2022 · Ron de Vries

0

Followers

0

Votes

0

Comments