
Ron de Vries
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Total activity147
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Last activity
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Recent activity by Ron de Vries-
Hi, Any news on this?
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Hi Brett Bowser Got it, and it hit our account today. Thanks!
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Hi, This would be great! And as Darren Bell mentions: Zendesk already has this in their own Help Centre. Would be great if this could be made available for their customers as well.
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Hi Alina Wright, Any update on the GA? Thanks!
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Hi, Any updates regarding this feature? Got some questions from my team as well. Lot of attachments are uploaded in our articles and contain relevant information. Would be nice to have search also...
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Hi Kasper Sørensen Looking for the same feature as well. If you have any updates I'd be happy to know them. Thanks.
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Hi Kasper Sørensen Q1 is half way done, any updates you can share about this? :) Thanks! Regards, Ron
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Hi Cheeny Aban A ticket was created already #10045635 but advice was to clear cookies. I'll add this post to that request. Regards, Ron
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Hi Toby Sterrett I read that Light agents cannot create, send, or be assigned side conversation child tickets. However I am able to pick our light-agents in the ticket to option in the pop-up. As y...
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Hi Cheeny Aban, A colleague of mine is also experiencing this. Is there any solution already or is root problem which causes this known? Regards, Ron