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Rebecca Love

Joined Apr 15, 2021

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Last activity Feb 22, 2022

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ACTIVITY OVERVIEW

Latest activity by Rebecca Love

Rebecca Love commented,

CommentTicket automation and collaboration

Hi Cheeny, 

Thank you for your response.

No, the attachment size does not exceed the system limitation. I have found the file types to be the issue.

View comment · Posted Feb 22, 2022 · Rebecca Love

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Rebecca Love commented,

CommentTicket automation and collaboration

I have noticed that if the team sends CSV and ELS files through this integration, the comment fails to sync to Zendesk. Is this a known issue? If so, is there a plan to fix?

View comment · Edited Feb 15, 2022 · Rebecca Love

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