Susan Reed
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Last activity
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Activity overview
Latest activity by Susan Reed-
Susan Reed commented,
Jupete Manitas we have been trying to months, following advice from this article as well as Zendesk support, to get SSO to allow our users to view restricted content in our Help Center via Search i...
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Susan Reed commented,
Bobby Koch Drew Roy For the record, we are not trying to integrate with Pendo. We are only trying to get the Zendesk Help widget search engine to render results for our restricted content in the Ze...
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Susan Reed commented,
Bobby Koch We have not yet solved this issue despite many emails and calls with Zendesk support. However we are currently developing the most promising solution presented by a senior Zendesk suppor...
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Susan Reed commented,
We are having a real difficult time trying to get the search field in the Zendesk Help button to generate content from our restricted Help Center articles as well. We have completed the steps outli...