Jagan
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Total activity19
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes3
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Subscriptions10
Activity overview
Latest activity by Jagan-
Jagan commented,
I have a similar question as Rafael. Does this have any impact on the API updates? We have always had problems with API updates for tags where the tags will be lost when another update happens.
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Jagan commented,
Adding a status is Solved should solve the following 2 problems. Reopen of a ticket when the ticket is On Hold. When a ticket is in On Hold status, we do not want the ticket to go to Open by a res...
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Jagan commented,
Hi Mike, This is one of the issues I reported earlier. This is annoying. We have raised a support case no progress yet. Can someone from Zendesk prioritize this? This is very annoying.
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Jagan commented,
Has there been any changes to the SDK that impacts this app? We are seeing the following issue starting Monday. Issue 1: The app takes a long time to reflect when the Form is updated. If Form A has...
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Jagan commented,
Another vote for this. Like everyone here, we add a tag when a ticket is assigned to a specific group under specific circumstances and remove it when reassigned to another group. Now, we need to kn...
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Jagan commented,
Hi Greg Katechis, I followed the instructions and tried to use the app sell app in Ticket Sidebar. Meaning, I updated the manifest.json as below. But I get the following error when trying to load t...