Nick Vincent-Maloney
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Total activity27
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Last activity
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Activity overview
Latest activity by Nick Vincent-Maloney-
Nick Vincent-Maloney commented,
It's almost as if ZD didn't even think this through with proper testing and UI/UX specialists. How is that possible? Well, I say it's that ZD has lost sight of its core values. When I started using...
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Nick Vincent-Maloney commented,
Agreed Matthias Miltenberger! Another bonehead move on ZD's part. We already struggle with this silly feature in Jira. MD is such a powerful tool and both these companies are ruining in a failed at...
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Nick Vincent-Maloney commented,
I am always flabbergasted at the inane changes ZD seems to make despite all these comments and concerns. Changing to the requester in the ticket tab is utterly silly and I just can't imagine why ZD...
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Nick Vincent-Maloney commented,
This is a great example of ZD getting locked into their original core technology without thinking about their actual users as they grew bigger and bigger. We've been using ZD for many years (someth...
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Nick Vincent-Maloney created a post,
ZD HC/Guide support for missing or archived articles
IMO, the fact that ZD doesn't have better URL support is somewhat shocking. Here are some examples of what I mean: 1. They don't support reasonable and sensible URLs (only weird IDs with broken slu...
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Nick Vincent-Maloney commented,
Confirming it's not there is the first thing I did. I'm asking where it is, because it's silly it's not there. I never understand why companies choose to not implement certain things. I suppose the...
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Nick Vincent-Maloney commented,
Where is strike-through?
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Nick Vincent-Maloney commented,
One thing I've done in the months since posting this is to take advantage or redirects on our domain. I manage the server that hosts the website so this is trivial to do. For example: Redirect 302 ...
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Nick Vincent-Maloney commented,
I wanted to do something similar... I have several "forms" that will create different types of tickets, and I want to auto-fill each subject and maybe description with text... So I did something li...
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Nick Vincent-Maloney created a post,
Feature Request to Edit Article URLs
From here originally: https://support.zendesk.com/hc/en-us/articles/360000181588?page=1#comment_360004781893 I totally get why ZD does it the way it does, but it is less than optimal. Even having t...