Luke Hutchings
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Total activity28
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Last activity
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Activity overview
Latest activity by Luke Hutchings-
Luke Hutchings commented,
I also agree with Cat Bostwick. @ mentioning someone as a light agent to at least add them as a follower seems to be an expected functionality. It would be helpful for our team for sure.
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Luke Hutchings commented,
The issue continues to grow for our team. We cycle through products often.
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Luke Hutchings created a post,
Social Messaging - Post Reference in Ticket
AnsweredPlease allow for some kind of reference to the post the end-user is referencing. For example, a person sends an IG message saying hey, where can I get this? Referencing a story post that is not vis...
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Luke Hutchings commented,
The ability to deactivate fields is becoming more and more of a necessity as time passes. Please make this a priority as it's becoming very time-consuming to manage this.
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Luke Hutchings commented,
This would also be very helpful for us. Our sales quality team uses this app relatively often to interact with tickets. These people are the liaison between our lab and sales team. This team is oft...