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Tiffany King
Joined Apr 15, 2021
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Last activity Sep 23, 2024
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Latest activity by Tiffany King
Tiffany King commented,
Hi this is not showing up for our instance yet. Can I get the status of this? Thanks.
View comment · Posted Sep 23, 2024 · Tiffany King
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Tiffany King commented,
This isn't working for our instance. Can you check on the status of this? Thanks.
View comment · Posted Sep 23, 2024 · Tiffany King
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Tiffany King commented,
Hi @...,
Can I get someone to look at my comment from above? https://support.zendesk.com/hc/en-us/articles/360036483394/comments/1260800310149
Hi,
I just installed the ticket field manager and our desire is to only hide the "requester" field from specific groups.
I've configured the app based on the instructions but all agents regardless of what group they're in can still see and edit the requester field when creating a new ticket on the agent interface.Thanks for your help!
View comment · Posted Apr 29, 2021 · Tiffany King
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Tiffany King commented,
Hi,
I just installed the ticket field manager and our desire is to only hide the "requester" field from specific groups.
I've configured the app based on the instructions but all agents regardless of what group they're in can still see and edit the requester field when creating a new ticket on the agent interface.
Here are the settings :
Thanks for your help!
View comment · Posted Mar 11, 2021 · Tiffany King
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