Rusty Wilson

1. Community
2. Feedback - Ticketing System (Support)
3. CSAT survey default to "Bad"

Scott Allison - appreciate the info - but once again, Zendesk has completely sidestepped the *QUESTION*.I'll post the question Gwenalle asked as its the same question I asked a few months ago.Pleas...

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• Rusty Wilson
• Edited May 02, 2022 19:57
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. CSAT survey default to "Bad"

Scott Allison - you said, "We've undertaken a review of the data here and it's unclear how prevalent this issue actually is, or whether it's truly skewed towards negative."You are kidding, right? H...

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• Rusty Wilson
• Edited April 06, 2022 18:54
• 0 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. WHY WHY WHY Do I have to enter the timeframe on EVERY TAB?!?

Somewhat - I was hoping I would not have to modify out of box Explore Reports to make this work. Thanks.

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• Rusty Wilson
• Created November 04, 2021 02:04
• 0 votes