Rusty Wilson
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Last activity
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Recent activity by Rusty Wilson-
Admins should see ALL Dashboards - even if not shared to them
USE CASE: The VP of Support (who is also the admin) needs to see what dashboards have been published to ANYONE so that he/she is aware of what data is being communicated and to whom. This ability i...
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Date Resets When Changing Tabs in Dashboard Report
The good: the out of box "Zendesk Support" report is quite useful as-is. I generate most of my reporting from it. The less-good and what I'd like improved: 1. When you change tabs within the dashbo...
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WHY WHY WHY Do I have to enter the timeframe on EVERY TAB?!?
If I set my date range to last month, there's a strong probability that as I move across the reporting tabs I want to view the data for the SAME TIME PERIOD. Why must I have to set the date again a...
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Time Frame Setting Should Apply to ALL Tabs
It's a real pain in the butt to have to remember to set the "timeframe" on EVERY SINGLE TAB. PLEASE make it such that no matter what tab you are on the timeframe then "sticks" for all other tabs.