Masha Patrakova

Total activity

7
Last activity

September 21, 2022 12:02
Member since

April 15, 2021 22:08
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1
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4

Activity overview

Latest activity by Masha Patrakova

Masha Patrakova commented, September 21, 2022 12:02
Hi Giuseppe! Could you confirm that "The Agents Online only includes agents who are available to take calls, so this will only include Online" is still correct? Cos when checking one of our lines ...
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- Masha Patrakova
- Created September 21, 2022 12:02
- 0 votes
Masha Patrakova commented, October 04, 2019 07:29
We would also like to be able to use triggers for setting and updating skills. We use triggers to set additional information to tickets that cannot be there on creation, and currently we cannot use...
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- Masha Patrakova
- Created October 04, 2019 07:29
- 1 vote

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