Simon

@... Bourke thanks for your comment.

Just thought i'd put in my two cents here. Our business has multiple Zendesk instances, due to operational reasoning but 1 JIRA instance where all projects and issues are stored. Currently we can only link 1 zendesk to our JIRA, having the ability to add our other Zendesk instances so we can link issues to the JIRA platform is key and would benefit us massively in terms of workflow.

I too request this feature to be added back in, it's simply a requirement for a development company who manage multiple clients zendesk instances. 4 years is a long time not to listen to the customers.