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Manuel | Customer Service's Avatar

Manuel | Customer Service

Joined Apr 15, 2021

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Last activity Oct 22, 2021

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Latest activity by Manuel | Customer Service

Manuel | Customer Service commented,

Community comment Feedback - Voice (Talk)

Hi Joey, 

Agreeing with Lee this is a crucial Contact Center need while being in transfer towards Zendesk Talk, we weren't informed about this problem which creates our one biggest telephone line (with strict wiaint line settings) to make our smaller lines not reachable. At this moment I have to decide wether this will change our intention towards another CTI.  Can you please let me know (preferrably this week) what the due date is for this change (if there is any at all?)

Thanks in advance, Manuel

View comment · Posted May 27, 2020 · Manuel | Customer Service

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