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Aaron Lupo's Avatar

Aaron Lupo

Joined Apr 15, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by Aaron Lupo

Aaron Lupo commented,

Community comment Feedback - Ticketing system (Support)

Also need the ability to define headers for this. This should be a basic feature of any webhook tools in SaaS today. How has Zendesk not prioritized this in the last 2 years? It is not a large technical lift to expose this capability.

Please create this feature ASAP! 

View comment · Posted Apr 10, 2020 · Aaron Lupo

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Aaron Lupo commented,

Community comment Feedback - Ticketing system (Support)

This is still a problem and seems like a pretty standard feature to have. Can someone please address this - it greatly reduces the flexibility of this feature by not allowing us to change the authentication type OR add headers.

View comment · Posted Apr 08, 2020 · Aaron Lupo

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