James Pullman
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Total activity25
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Last activity
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Activity overview
Latest activity by James Pullman-
James Pullman commented,
This worked great for me. I pasted the following lines 32-50 from this post above, putting in our own ID As well as this in the document_head.hbs
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James Pullman commented,
THANK YOU!!
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James Pullman created a post,
Zendesk Instances Look Different
We have used Zendesk for years for external customer tickets. I recently set up a new, separate Zendesk instance to start using it for internal IT tickets. The new instance looks quite a bit diffe...
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James Pullman commented,
10 years? Is this seriously not done in 10 years? This can't be real? +1 to say the least
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James Pullman commented,
+1 on this feature... Pretty shocking this isn't a feature... seems like such basic functionality to allow a customer to have the flexibility to have. Jr. level programing required it here seems.
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James Pullman commented,
This is a huge need. Please give some level of even a simple approve/deny ability once a user requests to see KB. We need to make sure our users are approved customers before having access to our d...
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James Pullman commented,
+1 This would be great.