Arek

1. Support
2. ...
3. Channels
4. Web Widget (Classic) resources

How long Web Widget (Classic) will be supported by Zendesk? 

• View comment
• Arek
• Created December 20, 2021 22:16
• 0 votes

1. Support
2. ...
3. Workflows
4. Using placeholders

Hi Diogo, thank you for the answer. To be clear, text fields doesn't work only for macros? Did they work for automatic notifications via triggers and automations?

• View comment
• Arek
• Created November 29, 2021 20:56
• 0 votes

1. Support
2. ...
3. Workflows
4. Using placeholders

Hi Everyone! Does {{ticket.ticket_field_<field ID number>}}  works with a text field? I've tried on macro and it didn't work. Value in a comment is always blank.

• View comment
• Arek
• Created November 27, 2021 13:45
• 0 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. [Explore] List of organizations with 0 (or without any) tickets.

@... Thank you for an update! That's great news!

• View comment
• Arek
• Created March 01, 2021 12:49
• 0 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. [Explore] List of organizations with 0 (or without any) tickets.

Hi Kay, Ok, thank you for your help.  Best regards,

• View comment
• Arek
• Created March 30, 2020 07:52
• 0 votes