
Simon Boe
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Total activity48
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Last activity
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Member since
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Following0 users
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Votes12
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Activity overview
Latest activity by Simon Boe-
Simon Boe commented,
Hey @Grant Foster You sure can! It's all about locating where to change the text in the DOM. For the "Attachments (optional)" the code would look like this: $( document ).ready(function() {//Store ...
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Simon Boe commented,
Hey @... It should work in regards to the way you show your code using Amies' example. Have you tried wrapping your statement in a document.ready function? jQuery( document ).ready(function() { ...
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Simon Boe commented,
Hey @... Where are you presenting your forms to your end-users? On your Help Center or the Web Widget? Or both? On the Help Center you're able to change this text with a little bit of coding. $( do...
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Simon Boe created a post,
Set default type if Type field is deactivated
Hi there! I've experienced this case reported from clients a few times now, and to me, it makes no sense, and ought to be an easy fix seen from the end-user perspective. Scenario: An admin disables...
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Simon Boe commented,
Hey @... This was actually what I was using - the weird thing is I just tried reverting back to this, and it still works. Don't know if some mad cache is going on or something, but I tried everyth...
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Simon Boe commented,
Hey @... I recently implemented your awesome banner but experienced that the banner was not showing to anonymous end-users - it showed however when in preview and with the role set as anonymous. Th...
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Simon Boe commented,
Hey @..., Did the tip from @... help you out? Cause I just tried creating a ticket from you HC, and also tried adding a comment to the ticket from HC, and it worked just fine. (Sorry for the inconv...
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Simon Boe commented,
Hey Magda, Your screenshots is of HTML, and not the console. Is that because there are no JS errors in the console? Do you have the help center live somewhere, so we can try and inspect in a live e...
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Simon Boe commented,
Hey Magda, Would it possible for you to inspect your browser console, and send a screenshot of whatever error there might be occurring? #helpsome regards,Simon BlounerZendesk Consultant @ helphouse.io
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Simon Boe commented,
Hey LP, Below is a simple code example showing category title, and each section in that category. #helpsome regards,Simon BlounerZendesk Consultant @ helphouse.io