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Travel Syndication Technology
Joined Apr 15, 2021
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Last activity Jun 29, 2022
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Latest activity by Travel Syndication Technology
Travel Syndication Technology commented,
Thank you Gorka Cardona-Lauridsen.
I changed to an updated version of Copenhagen, but we don't have the Requests list in our Settings panel.
View comment · Posted Jun 29, 2022 · Travel Syndication Technology
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Travel Syndication Technology commented,
Unfortunately, when I place {{request_list}} in the main container div, I get the error "'request_list' does not exist"
View comment · Posted Jun 28, 2022 · Travel Syndication Technology
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Travel Syndication Technology commented,
I can see that this isn't important to Zendesk, but it's definitely important to your customers.
View comment · Posted Jun 13, 2022 · Travel Syndication Technology
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Travel Syndication Technology commented,
Thank you so much, Greg!
View comment · Posted Mar 15, 2022 · Travel Syndication Technology
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Travel Syndication Technology commented,
It would be a one-time thing (I hope).
The tickets are currently on hold, so I was hoping to update them and leave them in that status/
Thank you!
View comment · Posted Mar 09, 2022 · Travel Syndication Technology
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Travel Syndication Technology commented,
Thank you, Dave!
View comment · Posted Mar 09, 2022 · Travel Syndication Technology
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Travel Syndication Technology created a post,
I'm trying to update the requester on open/on-hold/pending tickets for two of our customers via the API. I'm very new to doing this, though. Can that be done?
Thanks!
Posted Mar 08, 2022 · Travel Syndication Technology
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Travel Syndication Technology commented,
Can I update the requester via the API? I need to update the requester on hundreds of tickets and I'd rather not do it one by one.
View comment · Posted Mar 08, 2022 · Travel Syndication Technology
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Travel Syndication Technology commented,
We really need this capability. Is it on the roadmap?
View comment · Posted Jun 22, 2021 · Travel Syndication Technology
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Travel Syndication Technology created a post,
This is feedback from one of our customers?
There's a riff in it where the music dies/softens, and you think you've been disconnected or an Agent has picked up the phone (lasts about 5 seconds before the music starts again)
Posted Jun 21, 2021 · Travel Syndication Technology
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