Travel Syndication Technology
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Total activity50
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes11
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Subscriptions23
Activity overview
Latest activity by Travel Syndication Technology-
Travel Syndication Technology commented,
Thank you Gorka Cardona-Lauridsen. I changed to an updated version of Copenhagen, but we don't have the Requests list in our Settings panel.
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Travel Syndication Technology commented,
Unfortunately, when I place {{request_list}} in the main container div, I get the error "'request_list' does not exist"
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Travel Syndication Technology commented,
I can see that this isn't important to Zendesk, but it's definitely important to your customers.
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Travel Syndication Technology commented,
Thank you so much, Greg!
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Travel Syndication Technology commented,
It would be a one-time thing (I hope). The tickets are currently on hold, so I was hoping to update them and leave them in that status/ Thank you!
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Travel Syndication Technology commented,
Thank you, Dave!
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Travel Syndication Technology created a post,
Update requester
I'm trying to update the requester on open/on-hold/pending tickets for two of our customers via the API. I'm very new to doing this, though. Can that be done? Thanks!
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Travel Syndication Technology commented,
Can I update the requester via the API? I need to update the requester on hundreds of tickets and I'd rather not do it one by one.
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Travel Syndication Technology commented,
We really need this capability. Is it on the roadmap?
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Travel Syndication Technology created a post,
Hold music feedback
AnsweredThis is feedback from one of our customers? There's a riff in it where the music dies/softens, and you think you've been disconnected or an Agent has picked up the phone (lasts about 5 seconds befo...