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Mark Moran's Avatar

Mark Moran

Joined Apr 15, 2021

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Last activity Nov 11, 2021

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ACTIVITY OVERVIEW

Latest activity by Mark Moran

Mark Moran created a post,

Post Feedback - Admin Center

It would be handy if I could set an alert to me as the admin (or a specific group) and the Agent if they haven't used their licence in a certain period 

EG - after 30 days the licence holder and the selected group will get an email to advise this user has not logged on in more than 30 days 

Posted Nov 11, 2021 · Mark Moran

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Mark Moran commented,

Community comment Feedback - Ticketing system (Support)

Hi we have various use cases for this 

I Put simply we want to outline the next steps for the agent to take in the comments section

I would have thought it would be straight forward to add this feature

View comment · Posted Aug 21, 2019 · Mark Moran

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