Stefan Jonsson
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Recent activity by Stefan Jonsson-
Currently, we allow all signed-in users to access the Help Center. Mainly so they can see their open support tickets and create new ones. We're thinking about enabling the Gather/Community feature...
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@...Any comments from Zendesk on this topic? We recently switched to the new Workspace and we're very disappointed that you cannot choose in which order things shall appear.
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Got an error message in Slack saying "The configuration for this integration is incomplete. Please contact your admin to resolve the issue."I managed to solve the issue by going through the install...
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Got this reply from Zendesk earlier (slightly edited to remove some account details):"In this case, I can see that you have a Talk Lite subscription enabled on your account. Because of this, you wi...
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Ricardo (Zendesk couldn't find you when I tried to "@" mention you, But our organization does not even use Talk (see image). So why do we get these, extremely annoying, error messages all the time?...
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@...Any updates on this matter? I see this whenever I bring my laptop home and work remotely. It's very annoying, especially since we do not use Talk at all.
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+1 to this request and also the possibility for us to either whitelist users/domains or manually make the comment public. See my comments on this matter here:https://support.zendesk.com/hc/en-us/ar...