Howard

1. Community
2. Feedback - Voice (Talk)
3. Blind Transfer

Yes, when can we have a response? 

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• Howard
• Created January 30, 2020 15:22
• 5 votes

1. Community
2. Feedback - Voice (Talk)
3. Auto Logout from Talk (Agent forgets to logoff at end of shift)

I also agree, the ability to auto log agents out at the end of the work day should be an option and I am disappointed that introducing this additional functionality isn't seen as a priority. 

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• Howard
• Created January 13, 2020 14:38
• 0 votes

1. Community
2. Feedback - Voice (Talk)
3. Blind Transfer

:-( Maybe zen would prefer us to have all our staff on zentalk, but that's not justifiable.  I can't see why this basic functionality isn't part of what otherwise is pretty cool software. A signifi...

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• Howard
• Created October 28, 2019 15:15
• 4 votes

1. Community
2. Feedback - Voice (Talk)
3. Blind Transfer

Whilst Zentalk gives us improved functionality compared with our previous telephony solution, our customer service teams are now offering our customers an inferior service to previously when we nee...

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• Howard
• Created October 28, 2019 13:56
• 5 votes