Garrett Guillotte
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Last activity
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Activity overview
Latest activity by Garrett Guillotte-
Garrett Guillotte commented,
That would definitely help, Nicole! Thank you. The ideal resolution would be if Markdown support for customer input made it onto product roadmap.
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Garrett Guillotte commented,
Thanks, Nicole. The community thread was a useful resource when our customers would push back on us to implement Markdown support for them — having it publicly available was in lieu of something mo...
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Garrett Guillotte commented,
The top Google search result for zendesk markdown for customers is a URL to a community page that returns an authorization error: https://support.zendesk.com/hc/en-us/community/posts/203446748-Mark...
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Garrett Guillotte created a post,
Markdown for customers
Let customers respond to tickets using Markdown, so they can inline code, command line input and output, and format their responses efficiently and effectively using plain text.