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Miguel Matias

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Activity overview

Latest activity by Miguel Matias
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    Miguel Matias created a post,

    Automatic merging tickets

    Answered
    1. Community
    2. Feedback - Ticketing System (Support)

    Hi guys, I want to ask you something about prevent duplicated tickets. We have seen that our customers make a request (by Zendesk form), and do not wait until the resolution, so they make another r...

    • Miguel Matias
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    • 6 votes