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Charles Yaako's Avatar

Charles Yaako

Joined Apr 15, 2021

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Last activity Apr 12, 2022

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Charles Yaako commented,

CommentTeam members and groups

Is it possible to move the closed tickets of an agent that has left to another agent just  to keep Assignee tickets stats in our monthly reporting, or do we have to downgrade the Agent to end user and suspend account to keep the ticket stats

View comment · Posted Apr 12, 2022 · Charles Yaako

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