Chad Dodds
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Recent activity by Chad Dodds-
Need trigger condition to detect when email is received at multiple support addresses
We have several teams operating in Zednesk Support from technical support to equipment service to order management. Our customers sometimes email us and place multiple different support address on ...
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Need a placeholder for satisfaction reason
Not plannedHello, I would like to request that you add a placeholder for the customer satisfaction bad rating reason. We use a trigger to notify all team leads when a bad rating is received. This notification...