Frogfoot Zendesk

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Chat Concurrency : Explore reporting is an incomplete replacement for Insights

Hi Vincent   Do you have any indication as to when this new dataset will be available?   Kind Regards Brandon

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• Frogfoot Zendesk
• Created January 13, 2020 05:20
• 0 votes

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Feature Request: Give Admins Ability to Change Agent Status

Hi Is there any feedback on this feature request? Is it in progress or still being considered?

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• Frogfoot Zendesk
• Created November 14, 2019 13:16
• 1 vote