Jake Edwards
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Total activity46
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Last activity
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Member since
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Following0 users
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Votes13
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Activity overview
Latest activity by Jake Edwards-
Jake Edwards commented,
Still no love for Requester column? That's one of the last columns for parity with current experience.Requester is useful for Requests I'm CC'd on and Organizational Requests.
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Jake Edwards commented,
Gorka Cardona-Lauridsen, sorry for the multiple posts, but the feedback keeps rolling in! It seems end users can no longer filter/see Status on their side? This is also a missing feature that was t...
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Jake Edwards commented,
Gorka Cardona-Lauridsen thanks. Yes, our request (understandably) wouldn't make sense from the My Requests screen, but definitely does from Requests I'm CC'd On and Organization Requests one, so as...
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Jake Edwards commented,
Cool. Long overdue. Where do we provide feedback? Our customers constantly ask for exports of this list.
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Jake Edwards commented,
Ironic, considering Zendesk is a Litmus user ;)
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Jake Edwards commented,
I've raised this with Zendesk multiple times since 2018 and still haven't had a clear resolution #3702178 and #6353423 It seems to happen more for wide images. It also happens in Litmus with testin...
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Jake Edwards commented,
Ooh, progress, fabulous! This would be a big solve for us.
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Jake Edwards commented,
Looking for a B2C Azure AD support also.
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Jake Edwards commented,
It'd be nice if at least all the object properties on the Request page object was available under the Request list page (e.g. assignee).
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Jake Edwards created a post,
Bulk Edit Ticket Requester
Requesters/End-Users leave organizations all the time. If someone has many tickets open, it's time consuming to go through each one and change each one manually. The standard Bulk-Edit dialog shoul...