Sandra M

1. Community
2. Feedback - Help Center (Guide)
3. Copy / Duplicate Help Centre articles

Thanks for the update, although this was promised to be in the roadmap 2 years ago so having to wait another 9 months is not really acceptable.  The current solution is not scalable for multi white...

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• Sandra M
• Created June 14, 2018 09:03
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. Copy / Duplicate Help Centre articles

+1 have multi brands with whitelabel products, helpcenters are almost identical but need to be branded differently just need to copy one helpcenter to another brand and make a few changes here and ...

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• Sandra M
• Created April 12, 2017 14:20
• 0 votes

1. Community
2. Zendesk on Suite best practices
3. Zendesk on Zendesk: Using a Play button-centered workflow

Hello We do not currently use the "Play" button but might consider doing so...  Some questions 1) This only looks at "unassigned" tickets -> if one agent has more open tickets than another, is this...

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• Sandra M
• Created July 13, 2016 14:10
• 0 votes