Dion Van de Kamp

1. Community
2. Tips from users - Zendesk Suite
3. How to create an auto reply for Facebook

Thanks @Andreas! I'm trying to create the extension, but I think something is wrong with the URL. I'm getting the attached error. Any ideas?

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• Dion Van de Kamp
• Created September 15, 2019 05:31
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Functionality to pause an SLA

Is there a way to maybe exclude tickets with a certain tag or status (i.e. on-hold) in Explore when the SLA data is presented, as a workaround in the meantime?   Or what about seleting this metric ...

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• Dion Van de Kamp
• Created April 19, 2019 01:08
• 0 votes