Jacques van Rensburg

Total activity

34
Last activity

October 12, 2022 14:46
Member since

April 15, 2021 15:39
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Votes

10
Subscriptions

9

Activity overview

Latest activity by Jacques van Rensburg

Jacques van Rensburg created a post, October 12, 2022 14:43
Search url in article content (body)
1. Community
2. Zendesk APIs
Hi AllIs it possible and if so, how do I search for a url (to images) in a article?Years back we imported our articles from another source into Zendesk Guide with all images pointing to a specific ...
- Jacques van Rensburg
- Created October 12, 2022 14:43
- 2 followers
- 1 comment
- 0 votes
Jacques van Rensburg commented, July 14, 2022 17:48
Thanks Cheeny Aban!Did not see this specific one in my searches. This helps plenty.
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- Jacques van Rensburg
- Edited July 14, 2022 17:48
- 0 votes
Jacques van Rensburg created a post, July 14, 2022 11:13
New ticket via email is created as private comment?
Answered
1. Community
2. Zendesk Suite Q&A
One of the staff (Contributor role) sent an email to our internal support and noticed that the email is created as an internal comment in the ticket.I've read through some FAQ's and Community posts...
- Jacques van Rensburg
- Edited July 14, 2022 11:15
- 2 followers
- 2 comments
- 0 votes
Jacques van Rensburg commented, April 05, 2022 08:38
Hi ThereIs there a way to see who approved a comment?Also, a way to see which users are following 'moderate content'Thx
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- Jacques van Rensburg
- Edited April 05, 2022 08:52
- 0 votes
Jacques van Rensburg created a post, October 29, 2021 09:35
Anyone using printfriendly.com to export to pdf - and it is still operational?
1. Community
2. Zendesk Suite Q&A
Using https://www.printfriendly.com/button to add a button to my articles to export to pdf.It's been working great - admittedly in the past - until I wanted to use it today.It opens the printfriend...
- Jacques van Rensburg
- Created October 29, 2021 09:35
- 4 followers
- 2 comments
- 0 votes
Jacques van Rensburg commented, January 20, 2021 20:17
I'm revisiting this solution and the original still does not work.Tried the one from @... and still no go.However, I found this article from zenplates and they noted that 'Display unsafe html' must...
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- Jacques van Rensburg
- Created January 20, 2021 20:17
- 0 votes
Jacques van Rensburg commented, February 13, 2020 13:57
Hi @...Some feedback:I've removed and copied the links back into document_head.hbsIn script.js I checked everything is correct, but removed and copied everything back in again.Added class="fancybox...
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- Jacques van Rensburg
- Created February 13, 2020 13:57
- 0 votes
Jacques van Rensburg commented, February 12, 2020 14:20
Yes, all appeared to be correct at the time.I'll try setting up again when I have a moment
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- Jacques van Rensburg
- Created February 12, 2020 14:20
- 0 votes
Jacques van Rensburg commented, February 12, 2020 07:32
I have implemented this for on of my articles which worked. After updating the article with a new image, I noticed it no longer expands. Double checked that the class was added but still no go.We d...
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- Jacques van Rensburg
- Created February 12, 2020 07:32
- 0 votes
Jacques van Rensburg commented, August 23, 2019 07:23
Thanks. Had a quick look and see some options that should work :)
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- Jacques van Rensburg
- Created August 23, 2019 07:23
- 0 votes