
Jacques van Rensburg
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Total activity34
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Last activity
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Following0 users
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Votes10
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Activity overview
Latest activity by Jacques van Rensburg-
Jacques van Rensburg created a post,
Search url in article content (body)
Hi AllIs it possible and if so, how do I search for a url (to images) in a article?Years back we imported our articles from another source into Zendesk Guide with all images pointing to a specific ...
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Jacques van Rensburg commented,
Thanks Cheeny Aban!Did not see this specific one in my searches. This helps plenty.
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Jacques van Rensburg created a post,
New ticket via email is created as private comment?
AnsweredOne of the staff (Contributor role) sent an email to our internal support and noticed that the email is created as an internal comment in the ticket.I've read through some FAQ's and Community posts...
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Jacques van Rensburg commented,
Hi ThereIs there a way to see who approved a comment?Also, a way to see which users are following 'moderate content'Thx
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Jacques van Rensburg created a post,
Anyone using printfriendly.com to export to pdf - and it is still operational?
Using https://www.printfriendly.com/button to add a button to my articles to export to pdf.It's been working great - admittedly in the past - until I wanted to use it today.It opens the printfriend...
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Jacques van Rensburg commented,
I'm revisiting this solution and the original still does not work.Tried the one from @... and still no go.However, I found this article from zenplates and they noted that 'Display unsafe html' must...
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Jacques van Rensburg commented,
Hi @...Some feedback:I've removed and copied the links back into document_head.hbsIn script.js I checked everything is correct, but removed and copied everything back in again.Added class="fancybox...
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Jacques van Rensburg commented,
Yes, all appeared to be correct at the time.I'll try setting up again when I have a moment
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Jacques van Rensburg commented,
I have implemented this for on of my articles which worked. After updating the article with a new image, I noticed it no longer expands. Double checked that the class was added but still no go.We d...
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Jacques van Rensburg commented,
Thanks. Had a quick look and see some options that should work :)