Sergio Anarte

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Explore Datasets

+1 for Guide and search data in Explore!

• View comment
• Sergio Anarte
• Created December 02, 2019 15:40
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Notify agent if requester email is bounced or rejected

+1 to this

• View comment
• Sergio Anarte
• Created August 05, 2019 07:34
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Prioritize Bounced Email Notification

+1 to this

• View comment
• Sergio Anarte
• Created August 05, 2019 07:34
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

Thanks Andrew,  Anyway I'd say we cannot use it. because we can create the target and notify a specific CC: but we have these consequences: - We cannot select the "From:" account, I mean the one wh...

• View comment
• Sergio Anarte
• Created April 19, 2018 09:31
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

Hi Andrew, I mean an article regarding how to use the nofity target email. Thanks

• View comment
• Sergio Anarte
• Created April 18, 2018 08:13
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Custom field not display in conditions dropdown

Hi again Jessie,  Well, ok...just asking because the feature is already available for core text fields like "Description", which allows the user to search under some criteria... it will be really h...

• View comment
• Sergio Anarte
• Created April 18, 2018 07:58
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

+1, please keep us updated, and yes, an article would be very helpful

• View comment
• Sergio Anarte
• Created April 16, 2018 11:36
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Custom field not display in conditions dropdown

HI Jessie, Do you have any roadmap for this feature? As far as I can see, the functionality exists for core text field, like Description (we are able to filter by "Description contains ..." ) but i...

• View comment
• Sergio Anarte
• Created April 10, 2018 16:31
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Back up and restore site

up!

• View comment
• Sergio Anarte
• Created October 18, 2017 13:38
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Back up and restore site

Hi Do we have any update here? Thanks!

• View comment
• Sergio Anarte
• Created September 25, 2017 15:30
• 1 vote