Mitchell Smith

Just come across this also. 

 

This is really not good for engagement. I can see that users will get an email about a new article, scrub through it on the mail (which is never as nicely formatted as the site) and not visit the site. 

I appreciate that email customisation is hard however surely in the meantime we can have 2 formats one with the full article and one only showing the title and a few lines for example. Then we can choose a toggle option to select how its sent.

We won't need full customisation but just the option to hide the main body of an article. Especially when they contain lots of images and additional content which is not favourable for a users mailbox.

 

Any updates will be great thanks!