Maddi

Copied the formula above and changed it to fit our tags (thanks Ryan!), but am getting this error:

 

When I go into chart configuration, I get this: 

Any insight on how to get the above formula working?

From what I've read, Explore can't pull data using the 'AND' function.  Is this still the case, explaining why I can't pull data?  Is there any other way for us to pull data using metrics with 2+ tags?

Most of our valuable data requires metrics that have more than 1 tag. 

Is there a way to create a metric to pull # of tickets with more than 1 tag?  For example, # of tickets solved with tags 'canada' and 'processed'.

This is possible in Insights and we would need this in Explore in order to pull valuable data.