
Dave Tonks
-
Total activity17
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes3
-
Subscriptions9
Activity overview
Latest activity by Dave Tonks-
Dave Tonks commented,
Hi, This is becoming an increasing problem with our customers where one customer will manage the requests for multiple organisations, although they only have one email address. Currently, as I unde...
-
Dave Tonks commented,
Just to confirm, the satisfaction ratings in the past 60 days, is that based on the date of the satisfaction submission, or when the associated ticket was created/solved?
-
Dave Tonks commented,
Thanks for responding @..., archived articles are listed when previewing which articles will be affected, when setting up the verification rule. Is this expected behaviour?
-
Dave Tonks commented,
@...^^
-
Dave Tonks commented,
Has the bug regarded archived articles been fixed? We are trying to roll our article verification and this seems to is preventing us from doing so. Are there any workarounds?