Thomas Joussot

Total activity

45
Last activity

June 15, 2022 22:37
Member since

April 15, 2021 15:33
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14
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15

Activity overview

Latest activity by Thomas Joussot

Thomas Joussot commented, June 15, 2022 22:37
+1 feature request
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- Thomas Joussot
- Created June 15, 2022 22:37
- 0 votes
Thomas Joussot commented, December 04, 2019 08:40
Thanks Abigal! +1!!! I totally approve all of these feature requests. There is clearly a lack of followers notification workflow. Hoping for a quick implementation.
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- Thomas Joussot
- Created December 04, 2019 08:40
- 3 votes
Thomas Joussot commented, July 29, 2019 09:26
+1 on this feature request. This placeholder is absolutely required to notify team leaders here as well. This is crucial for us to know why a ticket has been bad rated. Please consider adding this ...
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- Thomas Joussot
- Created July 29, 2019 09:26
- 1 vote
Thomas Joussot commented, May 16, 2019 08:15
Got it Brett, thanks for the clarification!
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- Thomas Joussot
- Created May 16, 2019 08:15
- 0 votes
Thomas Joussot commented, May 15, 2019 09:07
Hi Brett, Thanks for sharing this but I'm confused with this process. I may be wrong or miss something but why not CC'ing contact directly to do the same thing when the response needs to be public?
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- Thomas Joussot
- Created May 15, 2019 09:07
- 0 votes
Thomas Joussot commented, April 24, 2019 12:03
'On-Hold' status would be the way to go with your tickets while waiting for feedback from your dev team.
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- Thomas Joussot
- Created April 24, 2019 12:03
- 0 votes
Thomas Joussot commented, July 05, 2018 11:42
@Mike, thank you for sharing this, much appreciated!
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- Thomas Joussot
- Created July 05, 2018 11:42
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Thomas Joussot commented, May 25, 2018 14:12
+1
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- Thomas Joussot
- Created May 25, 2018 14:12
- 1 vote
Thomas Joussot commented, February 01, 2017 00:13
+1 !!!
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- Thomas Joussot
- Created February 01, 2017 00:13
- 0 votes
Thomas Joussot commented, June 22, 2016 23:37
Hi there, A quick bump on this thread... I do not see any 'New' in Status drop-down menu when setting a Trigger on my end. Is any experiencing the same thing ?
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- Thomas Joussot
- Created June 22, 2016 23:37
- 0 votes