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David Seinsche

Joined Apr 15, 2021

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Last activity Oct 28, 2021

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Latest activity by David Seinsche

David Seinsche commented,

Community comment Discussion - Tips and best practices from the community

@Felix, thank you for your response. I have sent you an email a minute ago.

Thanks a lot,
David

View comment · Posted Sep 02, 2019 · David Seinsche

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David Seinsche commented,

Community comment Discussion - Tips and best practices from the community

Hi Felix,

it´s me again.

I used the program but for I don´t know what reasons it stopped working and giving me an error message instead:


It seems an error with .NET Framework, but after checking with my Admin I can confirm I have .Net 4.7 installed.

If needed I can send you the Details via email.

Do you have any idea?


Best
David

View comment · Posted Aug 30, 2019 · David Seinsche

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David Seinsche commented,

Community comment Discussion - Tips and best practices from the community

Hi Felix,

thank you for your reply. 

It tested it with the workaround (changing the default language), and what can I say:

It works!

So as long as Zendesk is not able to add a feature like this I highly recommend kBackup!

You did a fantastic work with it!

View comment · Posted Aug 19, 2019 · David Seinsche

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David Seinsche commented,

Community comment Discussion - Tips and best practices from the community

Hi Felix,

as I am still not sure after reading all the comments:

Does the backup work for every language the Help Center is set up?

We have English as default language but also added Content in Dutch.

Thanks in advance!

View comment · Posted Aug 19, 2019 · David Seinsche

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