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Chris Wooten

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Latest activity by Chris Wooten
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    Chris Wooten commented,

    1. Agent guide
    2. Ticket basics
    3. Redacting ticket content

    The permission should be separate from the deleted ticket. I work in a HIPAA and PCI environment and would need all my techs to be able to redact but I do not want them to be able to delete tickets.

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    • Chris Wooten
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