Diziana
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Total activity43
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes1
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Subscriptions26
Activity overview
Latest activity by Diziana-
Diziana created a post,
Using SendGrid for outgoing emails (notifications) - HTTP Target + Triggers
A question (Send email via Sendgrid?) made me come up with this tip. Kudos to @Pedro for asking this question. Disclaimer: This tip isn't meant to be replacement of Zendesk's built-in notification...
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Diziana commented,
Hi David You can use some jquery to change it on runtime. That said, please do look at documentation to see if there is a better method. If you are interested in jquery method, please leave a comme...
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Diziana commented,
@Jennifer Thank you :-) Team Diziana Visit Diziana to download free and premium custom responsive ready-to-use Zendesk theme or Zendesk template or Zendesk plugins for Zendesk Help Center. Brand ...
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Diziana created a post,
Add multilingual welcome note (placeholder text) in search box along with user name
[Following tip was posted as comment here; we think, this tip deserves it's own post] Prerequisite: Zendesk Professional, or onwards subscriptions plan Question: What I am going to get out of this ...
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Diziana commented,
@Sheila: This would work on your website.
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Diziana commented,
Reading this post makes us feel bad, we missed the session. We have been part (through our ready to go zendesk templates and themes) of so many stories where companies have happier customers becaus...
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Diziana commented,
Hi Max, Wondering if you are using default Copenhagen theme? It gives an option for voting. Further, you can add this code in your article template: {{#with article}} <div class="article-vote...
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Diziana commented,
Hi Annastashia, Thanks for reaching out to us. I think this should work. Did you disable the mobile layout from the HC settings? I looked at your HC and it seems you haven't disabled the mobile la...
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Diziana created a post,
Allow only signed-in users to submit a ticket
Zendesk note: This tip is addresses the use case where you want to hide the submit a request link until the user signs in, and not restrict tickets in all channels to sign-in users. Alternatively, ...
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Diziana commented,
Hi Andy, Here is a small hack I am taking Wiry merchant as a reference to solve this Go to home page and under component <div class="category-tree"> pass an attribute id="{{id}}" as shown: ...