Rakuten TV
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Total activity8
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Last activity
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Activity overview
Latest activity by Rakuten TV-
Rakuten TV commented,
Hello, I totally agree with my colleagues. This change is not intended for anyone who uses Zendesk primarily or just for messaging.This, more than an improvement, seems like a regression for those ...
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Rakuten TV commented,
Hi Chandra, Thank you, you guys make our work life easier :)
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Rakuten TV commented,
Hi, Could you please help me creating a view showing on average, the percentage of touches used to solve a ticket? For instance: in the last month we had on average 1,7 Touches in solved tickets....