Ben Chapman

1. Bots and automation
2. Bots and automation advice and troubleshooting
3. How do I create a condition in the bot builder to check when no agents are available?

Hey Karun, I'm trying to follow this, but the items you point out in Step 2 don't appear to exist.  

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• Ben Chapman
• Created September 21, 2023 21:18
• 0 votes

1. People
2. People advice and troubleshooting
3. How can I bulk update users?

When bulk updating users I need to replace ALL the current tags with a new set in my CSV file.  How do I title the column header to run the 'set tags' function that I assume would accomplish this g...

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• Ben Chapman
• Created January 29, 2021 20:25
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Holiday auto-responses made easy

Sweet!  Thanks LIz!

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• Ben Chapman
• Created November 22, 2017 20:20
• 0 votes