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Michael Blakley

Joined Apr 15, 2021

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Last activity Oct 22, 2021

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Latest activity by Michael Blakley

Michael Blakley commented,

Community comment Feedback - Reporting and analytics (Explore)

I would like a single combined SLA achievement across channels.  I can do Talk (even though there are no Policies there), and then I can combine the other channels in a Policy, but can't do an aggregate.

View comment · Posted May 24, 2019 · Michael Blakley

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