John Hennigan
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Activity overview
Latest activity by John Hennigan-
John Hennigan commented,
Hi Nicole, We have 3 ticket forms currently and we may potentially add a fourth. We would like to put a hyperlink in each of these forms. Each form covers a different type of ticket we have. So the...
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John Hennigan created a post,
Add ability to have hyperlinks in the ticket form
We have multiple ticket forms for our customers to log tickets. In each of these forms we would like to be able to have a link connecting them to knowledgebase articles that explain the form the ar...