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Seth

Joined Apr 15, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by Seth

Seth commented,

Community comment Feedback - Ticketing system (Support)

Are there any plans to add this feature or has it been shelved for now?

View comment · Posted Jul 30, 2019 · Seth

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Seth commented,

Community comment Feedback - Ticketing system (Support)

Thanks for the link, Amy.

Sorry for the duplicate thread, didn't see that when I searched.

View comment · Posted Jan 09, 2019 · Seth

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Seth commented,

Community comment Feedback - Ticketing system (Support)

I agree, Thomas.

View comment · Posted Nov 26, 2018 · Seth

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Seth created a post,

Post Feedback - Ticketing system (Support)

I work in support for NewBlueFX and pretty much live in Zendesk.  I've been really loving all the recent new features/optimization.

My only big suggestion is being able to drag and drop ticket tabs to reorder them as needed.  This can be really frustrating sometimes when I have 10+ tabs open and just want to move up one ticket because I need to go through and close all/most of my tabs and then reopen them in the order I want.  I run into this a few times a day on average.

Posted Nov 16, 2018 · Seth

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