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Angeli Ho
Joined Apr 15, 2021
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Last activity Oct 27, 2021
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Latest activity by Angeli Ho
Angeli Ho commented,
I agree it is necessary for us to have a read only field.
Some fields are populated from a 3rd party system through integration and I do not want agents to make changes to those fields
View comment · Posted Nov 20, 2019 · Angeli Ho
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Angeli Ho commented,
I still do not see any solutions of how to show all articles on category page without clicking on button.
View comment · Posted Nov 19, 2019 · Angeli Ho
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Angeli Ho commented,
From the above script, Project_family is hardcoded.
'https://help.yourDomain.com/api/v2/help_center/articles/search.json?query=Project_family';
I would like to search by article label.
How can I pass article label as a variable to the script?
View comment · Posted Apr 18, 2019 · Angeli Ho
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Angeli Ho commented,
Need a tool with information to help the administrator troubleshoot the system.
We have 3 system admins and sometimes I do not know why certain things happen and need to look for which admin do what at when.
Currently audit log is useless. It does not capture who create a group, who make changes to a user field, who did what and when. And no searching or filtering capability make it hard for us to get the information faster.
View comment · Posted Dec 05, 2018 · Angeli Ho
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Angeli Ho commented,
It is a waste of this home dashboard page that we are not able to customize for the agents. Please think about this.
View comment · Posted Feb 09, 2016 · Angeli Ho
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